FEES & CANCELLATION POLICY
Bulk billing for eligible patients, and what we ask of you.
With increased government funding, from 27 April 2026 our clinic has transitioned to fully bulk billing consultations for all eligible patients with a current Medicare card. Please bring a current Medicare card to your appointment. Some minor procedures and excisions are not covered by this funding and will incur an out-of-pocket fee.
Please bring a current Medicare card to your appointment.
Without a valid card we cannot bulk bill your consultation.
BULK BILLING
Bulk billed for all patients with a current Medicare card
Consultations
GP chronic care management plans and reviews
Health assessments for all ages
Mental health care plan reviews
Healthy heart checks
Childhood immunisations
Scheduled immunisations
Dressings
PROCEDURES
Procedure fees
Bulk billing incentives do not cover all medical procedures, so some will incur an out-of-pocket fee.
Implanon insertion
$30
Implanon removal
$50
Implanon removal + insertion
$70
Minor procedures & excisions
$50
TELEHEALTH
Under Medicare regulations, telehealth is only available to patients who have attended a face-to-face consultation in the last 12 months. New patients, or anyone not seen in person within 12 months, are not eligible.
Frequently asked questions
Payments, rebates and concession cards
How do I pay for my procedure?
Face to face at reception by credit card, debit card or cash.
How do I receive my rebate?
Immediately to a debit card on site, transmitted to Medicare through our software, through MyGov Medicare / EasyClaim, or by claiming directly with Medicare using your receipt.
What is a rebate?
The amount refunded to you by Medicare after payment for an eligible medical service or procedure.
Can I just pay the gap?
No. Medicare requires the full fee to be paid first; the rebate is processed afterwards. General practices cannot charge the gap only.
I have a pension or concession card — do I need to pay?
Eligible pension and concession card holders, children under 16 and veterans are bulk billed for standard face-to-face consultations. Minor procedures and excisions still have an upfront fee.
How do I set up my bank details with MyGov?
Register your bank details with Medicare through the Services Australia website and update your Medicare account in MyGov.
CANCELLATION & NO-SHOW POLICY
2 hours' notice, or a $40 fee applies
The same fee applies to no-shows, and is payable on the day or before your next booking. You will not be able to rebook until it is paid in full.
2 hrs
Minimum notice
$40
Late or no-show
In the case of genuine emergencies, the fee may be waived at the discretion of the Practice Manager.
Invest in your health for a better future.
Reception can explain any charge before you book.